Contact Us
Got a question about a listing, spotted something out of date, or want to flag an issue with one of the sweepstakes casinos covered on autopatcher.net? This page explains the best way to reach us and what we can — and can't — help with.
How to reach the team
You can contact us by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take longer during busy periods. Please include the name of the platform you're asking about and, where relevant, the state you're playing from — availability of sweepstakes casinos varies by state, so this helps us give you an accurate answer rather than a generic one.
What we can help with
- Corrections to a review, rating, or welcome offer listed on the site
- Questions about how our rankings and comparisons are put together
- Reports of a platform changing its eligible states, terms, or promotions
- General feedback on site content, accuracy, or usability
- Suggestions for sweepstakes or social casino brands we haven't covered yet
What we can't help with
We're an independent comparison site, not an operator. That means we can't access anyone's casino account, process a Sweeps Coins redemption, verify your identity, or resolve a dispute over a specific transaction. Those requests need to go directly to the platform's own customer support, since only they hold your account details and can act on them. Similarly, we can't offer legal advice on whether a particular site is permitted in your state — operators set and change their own eligible-state lists, and laws around sweepstakes promotions are still evolving, so always check the operator's current terms and your state's rules before you sign up or make a purchase.
If you're concerned about your own play patterns, our Responsible Gambling page has resources and guidance worth reading first.
Before you write in about a specific brand
To help us look into a query quickly, it's useful if you can tell us:
- Which platform the message relates to (only from those we currently list and review)
- What you noticed — an outdated offer, a state restriction, a rating you'd like explained, and so on
- Roughly when you noticed it, since terms and promotions on these platforms change often
This isn't a substitute for contacting the operator about your own account, but it helps us keep our coverage of the wider casino landscape and our sweepstakes casino listings current for other readers too.
How we use what you tell us
We don't accept payment in exchange for changing a review, rating, or ranking position — commercial relationships with any operator never decide where a platform sits on our list. Feedback from readers is one of the ways we check that our information still matches what an operator actually offers, alongside our own periodic review of published terms and promotions.
If your question is about our editorial approach, our About Us page explains more about who we are and how the site is run. For questions about how content on this site may be used, our Terms and Conditions cover that in detail.
A quick note before you get in touch
This site is intended for adults of legal age in states where sweepstakes-style promotions are permitted. If your message concerns a minor's use of any platform we list, or relates to a request outside what's described above, we may not be able to assist directly — but we'll always try to point you toward a resource that can.